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Dead RoadSurvivors

Support

Need a hand?

Email support@deadroadsurvivors.com and we'll get back to you. Include your player ID (PROFILE card, or COPY on the home screen's status strip) and your phone model.

Co-op won't connect

  • Same Wi-Fi: both phones must be on the same network. On iPhone, allow Local Network when asked, or turn it on in Settings › Privacy & Security › Local Network.
  • Online: the host taps CO-OP › ONLINE and reads out the 6-letter code; the friend types it in. Both phones need an internet connection.

Moving to a new phone

The game signs you in as a guest and saves your progress in the cloud. To carry it to a new phone, tap your portrait to open PROFILE and link Sign in with Apple or Game Center, then sign in with the same account on the new phone.

Purchases

Road Coin purchases are checked by our server and added to your account once. If a purchase doesn't arrive straight away, open the game again with an internet connection: unfinished purchases are checked again at launch. Refunds for App Store purchases are handled by Apple at reportaproblem.apple.com.

Deleting your account

See Delete account for how to remove your account and everything saved with it.

Something else

Check the FAQ, or write to us at support@deadroadsurvivors.com.